Ft. Worth, Texas – Medical City Alliance has been selected to receive an Excellence in Patient Care award from the Studer Group, which partners with healthcare organizations to build and deliver a great patient experience and the best quality outcomes.
Medical City Alliance is being recognized for demonstrating outstanding performance in outpatient (non-surgical) care in 2015. To be considered for an award in this category, an organization must rank in the 90th percentile or higher for overall outpatient services satisfaction as measured by patient satisfaction surveys.
“Winning the Excellence in Patient Care is a great honor for Medical City Alliance,” says Judith Messer, Chief Nursing Officer for Medical Center Alliance. “This independent validation from a third-party organization like the Studer Group serves as proof of a culture that is fully dedicated to an excellent patient experience.”
Excellence in Patient Care awards are presented annually to a select group of organizations from Studer Group’s partner-base of hospitals, health systems and physician organizations.
“From the opening of Medical City Alliance in February 2015, patient experience has been our focus,” says Glenn Wallace, Chief Executive Officer for Medical City Alliance. “If you start with the goal of providing the best patient experience possible, then every decision, from who to hire to where to dedicate resources is focused on accomplishing that goal.”
The award was presented at What’s Right in Health Care®, an annual healthcare best practices conference, held on Aug. 2-4, 2016 in Chicago, Illinois and attracts administrative and clinical healthcare professionals from the United States, Canada and Australia.
What’s Right in Health Care® aims to improve healthcare for patients, physicians and staff through peer-to-peer sharing of leading practices. Presenters will share the strategies and tactics contributing to their top results in areas such as patient safety, emergency department wait times and employee satisfaction.
About Medical City Alliance Medical City Alliance is a full-service, 55-bed, acute care facility serving the communities of Fort Worth, Keller, Roanoke, Haslet, Saginaw and surrounding communities in northern Tarrant County and southern Denton County. The hospital offers a full range of services, specializing in women’s, cardiology, robotic-assisted laparoscopic surgery, and emergency care. Medical Center Alliance has been recognized by The Joint Commission for the Hospital Accreditation Program for 2015 and is a part of HCA. For more information about the hospital, please visit medicalcityalliance.com
About Studer Group®, a Huron Healthcare solution Studer Group is an outcomes-based healthcare performance improvement firm that works with healthcare organizations in the United States, Canada, and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial results. To learn more about Studer Group, a Huron Healthcare solution, visit studergroup.com.